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‘Won’t happen again’: Hawaii officials apologize, blame missile warning fiasco on ‘human error’

January 15th, 2018
Categories: Past News

Link: https://www.rt.com/usa/415850-hawaii-officials-apologize-missile-alert/

Faced with a public outcry following a false missile alert, Hawaiian officials apologized, saying an automated method of retracting warnings will be introduced and two employees, instead of one, will handle it in the future.

“We did everything that we can, immediately, to ensure that it will never happen again… so a single person will not be able to make an error that triggers another false alarm,” Vern Miyagi, Hawaii’s Emergency Management Agency (HI-EMA) administrator said, as he accepted responsibility for the incident.

It was a single mouse click by a HI-EMA employee during a routine test that sent the entire state of Hawaii into panic, Miyagi revealed.
The wrong button was pushed on the test, it went into actual event versus a test,” he said. It was not literally a button, but part of a screen the employee erroneously clicked on to activate the alarm, according to Miyagi. As to why it took the agency nearly 40 minutes to inform the public that the alert was bogus, Miyagi said that officials were forced to go through a number of steps as there was no deactivation template in place.

“There was no an automated way to send a false alarm cancellation. We had to initiate a manual process and that was why it took a while to notify everyone,” Governor David Ige said.

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